（Thu）October 1, 2026

Thank you for always using Nippon Rent-A-Car.

For customers who selected "Online Credit Card Payment" when making a reservation on Nippon Rent-A-Car official website or app,
Due to changes in the security rules of international credit card brands, please be advised that the following issues may occur from October 2, 2026 onwards.

■The following actions may be taken by your credit card company before and during your rental car rental.

(1) If you used a credit card, you will receive a "cancellation notice" from your credit card company.

(2) If you use a debit card, the refund will be credited to your account.

■The above issue is due to processing by the credit card company, and your rental car reservation itself remains "valid" as Online Credit Card Payment.

Please rest assured that your reservation will not be cancelled unless you cancel it yourself.

Please note that the actual payment will be processed on the day you rent the car (pick-up or return date). You can complete the payment via Online Credit Card Payment after confirming that your card is valid at the time of payment.

■ About the card authentication procedure

"Card authentication procedure" refers to the process of verifying the validity of your card and securing your credit limit by requesting and confirming information with the card company through our system.

This procedure will secure a credit limit based on the reservation amount, reducing the amount available on your card. However, since there is an expiration date for this secured credit limit, we will implement this procedure at the following times.

① When making a reservation via the website or app

② When making a reservation change that involves a price change

③ 7 days before pick-up

④ On the day of rental (pick-up or return date) ※Actual payment will only be made at ④.

⑤ If 150 days have passed between ② and ③, or ①.

*Depending on the card you use, you may receive a "transaction notification" or see the amount displayed on your preliminary statement at the time of the card authentication process described in ①-③ and ⑤ above (in the case of debit cards, due to the nature of the card, a deduction will occur each time authentication is performed).

• Click here for details on the card authentication process.

• Click here for important notes regarding the use of debit cards during the card authentication process.

■ About Online Credit Card Payment

• This service allows you to make cardless payments on the day of use (pick-up or return) by registering your credit card when making a rental car reservation on the Nippon Rent-A-Car official website or Nippon Rent-A-Car app.
• Online Credit Card Payment are available to individual customers (Nippon Rent-A-Car Members Club members and those making reservations without membership registration). Corporate members are not eligible.

For details on Online Credit Card Payment please click here.