What is the card authentication procedure?

The "card authentication procedure" refers to the process of checking and verifying your card with the card company, which is carried out on the system to confirm the validity of your card and secure your credit limit.
This "card authentication procedure" will secure your credit limit and reduce the available balance on your card. However, since the credit limit has an expiration date, it is carried out at the following times.

• ① When making a reservation via the website or app
• ② When making a reservation change that involves a change in price
• ③ 7 days before pick-up
• ④ On the day of rental (pick-up or return date) ※Actual payment will only be made at ④.
• ⑤ If 150 days have passed between ② and ③, or ①.

Notes

• *Depending on the card you use, you may receive a usage notification or the amount may appear on bulletin verstion of statement at the time of the card authentication procedures in ① to ③ and ⑤ above. Even in this case, the actual payment has not been made, so the reservation amount will not be charged by the card company.
  (Excluding debit cards. For details on debit cards, please see "Notes on using debit cards.")
• *The card authentication procedures in steps ③ and ⑤ are done automatically by the system. Please note that due to the convenience of our system, the card authentication procedures will be done around 2:30 AM.
• *If the card authentication procedure fails when making a new reservation with Online Credit Card Payment, the reservation cannot be made. Please use a different credit card or choose to pay at the location(if available).
• ※また、予約変更時、出発日の7日前の認証手続きに失敗した場合、予約は有効ですが、ネットクレジット決済はご利用いただけません。現地にてお支払いをお願いいたします（セルフレンタカーをご利用の場合、店頭カウンターでの手続きが必要となります）。