2024年3月19日

Thank you for using Nippon Rent-A-Car.
Our website has been renewed as of March 19, 2024.
Please be advised that there will be the following changes due to the renewal.

1. Change of the URL

Previous URL: https://www.nrgroup-global.com/en/

New URL: https://www.nipponrentacar.co.jp/en/nrglobal/

*To switch languages, please click “Language” on the top right of the page.

If you have bookmarked our previous website, please change to the New URL.

2. Reservations booked at the previous Global Website

Reservations made on the previous Global Website remain valid after the website relaunch. (the reservation numbers beginning with “NR”)
To view, change or cancel your reservation after Monday, March 19, please follow the procedures below.

(1) View your Reservation

・Please check the email delivered from “noreply@nrgroup-global.com”.

(2) Change of Reservation

・You need to re-book new reservation and cancel the current one.

・Make a reservation through the relaunched website.

Please cancel the current reservation from the URL in the email delivered from “noreply@nrgroup-global.com”.

(3) Cancellation of Reservation

・Please cancel from the URL in the email delivered from “noreply@nrgroup-global.com”.

3. Checking the options booked from the previous Global Website

・If you added options at English Service Desk after making a reservation,

please refer to the email record received from "intlres@nipponrentacar.co.jp" or “global@nipponrentacar.co.jp”.

4. Discontinued My Account

We are very sorry, but you will not be able to use My Account after the relaunch.
Registered information will be automatically deleted as of the end of June 2024.

5. Abolition of the reservation completion benefit

Rental Wi-Fi: It has already ended.

NAVITIME App: It will end on Monday, March 18, 2024.

Customers who have already downloaded the NAVITIME app will be able to use it until the end of June 2024.

We will continue to enhancing functionality and content of our website for everyone to use.