Online Credit Card Payment Terms

Article 1 (General Provisions)

  • 1.These Terms, based on the definitions in the following article, stipulate the matters that individual customers (hereinafter referred to as "Users") who use Online Credit Card Payment must comply with.
  • 2.The user shall agree to the provisions of this agreement before using Online Credit Card Payment.

Article 2 (Definition)

  • 1.The definitions of terms in this agreement are as follows.
  • (1) "This website" refers to the website operated by NIPPON Rent-A-Car Service, Inc. (hereinafter referred to as "the Company").
  • (2) “This application” refers to the smartphone application “Nippon Rent-A-Car App” operated by our company.
  • (3) "Online Credit Card Payment" means that when you make a rental car reservation from this website or this app and pay for the rental car fee etc. with a credit card at the time of use, you must register your credit card information in advance. A service that is approved by a credit card company.

Article 3 (Users)

  • 1.Online Credit Card Payment can be used if all of the following conditions are met.
  • (1) The user, that is, the person who makes the rental car reservation, the person who rents the car (contract holder), and the person whose name is on the credit card registered for Online Credit Card Payment, are all the same person, and the person who enters the information is the same person.
  • (2) If the user and the driver of the rental car are different, the user and driver must come to the store together when renting and return the rental car.
  • 2.If you do not meet all the conditions in the preceding paragraph, you will not be able to use Online Credit Card Payment.
  • 3.If it is discovered upon your visit that any of the conditions in paragraph 1 are not met, you may be refused the use of the rental car.

Article 4 (Credit cards that can be used for Online Credit Card Payment)

  • 1.For Online Credit Card Payment, you can use the following brands of credit cards. Please note that debit cards and prepaid cards cannot be used, even if they are from the following brands.
  • VISA
  • MasterCard
  • JCB
  • Diners Club
  • American Express
  • DISCOVER
  • 2. If your credit card is rejected by your credit card company for any reason, you will not be able to use Online Credit Card Payment.
  • 3.If you use Online Credit Card Payment, and if the above applies to you before payment of the rental car fee, etc., we will cancel online credit card payment and notify the user of changes to the payment method, etc. In addition, In this case, the Company shall not be held responsible for any damage caused to the User.

Article 5 (Input of credit card information)

  • 1.When using Online Credit Card Payment, please enter the following credit card information (hereinafter referred to as "credit card information") accurately.
  • Credit Card Number
  • Credit Card Expiration Date
  • 2.If the above information is not entered correctly, the rental car reservation will not be completed.
  • 3.The Company shall not be responsible for any damage caused to the User due to the inability to obtain or change a reservation in the preceding paragraph.

Article 6 (Prohibition of unauthorized use of credit cards and unauthorized input)

  • 1.When using Online Credit Card Payment, unauthorized use of credit cards and unauthorized input of credit card information is prohibited.
  • 2.If a user commits a fraudulent act, the Company may cancel the rental car reservation without obtaining the user's consent and request the user to compensate for any damage caused to the Company or a third party as a result of this.
  • 3.If the preceding paragraph applies, the user agrees in advance that the company will provide the user's personal information to the credit card company and cooperate with the investigation, as well as report and consult with the investigative agency.

Article 7 (Flow from Online Credit Card Payment to credit card payment)

  • 1.The flow from Online Credit Card Payment to credit card payment is as follows.
  • 2.When making Online Credit Card Payment when reserving a rental car, the user's credit card information is registered, and an "authorization" process is required to confirm the validity of the credit card and secure the usage limit. Acquisition is performed, but no payment is made.
  • 3.If you use Online Credit Card Payment, we will obtain authorization for each of the following stages, but the usage limit will only be secured for the amount of the last authorization.
  • (1) When making a reservation
  • (2) When the reservation amount changes due to reservation changes
  • (3) 7 days before pick-up date
  • (4) At the time of payment of the usage amount (at the time of pick-up or return)
  • (5) Every 14 days from the authorization obtained 7 days before pick-up date until the payment date
  • (6) At the time of payment of the reservation cancellation fee stipulated in Article 10.
  • 4. If you Online Credit Card Payment, the credit card payment date will be the payment date in item 4 of the preceding paragraph (pick-up date or return date of the rental car) or the cancellation fee payment date in item 6 of the preceding paragraph.  However, if the final usage amount has not changed since the time of reservation, the date of reservation will be shown on your credit card statement if the date of use is 7 days before pick-up or less than 7 days before departure.
  • 5.Credit card payments will be made using the credit card information registered at the time of reservation on the day that falls under the preceding paragraph, and will be based on the actual amount spent on the rental car or the prescribed reservation cancellation fee. Users do not need to present their credit card to us at the time of payment.

Article 8 (Not applicable for use)

  • 1.The following rental car reservations are not eligible for Online Credit Card Payment (selection is not possible).
  • (1) Reservations made other than through this website or this app (reservations made with agents such as location, reservation centers, travel agencies, and partner companies)
  • (2) Reservations for corporate members
  • (3) or similar reservations that cannot be accepted on this website or this app (including those due to system failure, etc.)

Article 9 (Changes to reservations)

  • 1.Changes to rental car reservations made using Online Credit Card Payment can only be made by the user himself via this website or this app.

Article 10 (Reservation cancellation, reservation cancellation fee)

  • 1.If you wish to cancel a rental car reservation made using Online Credit Card Payment, the user can only do so through this website or this app.
  • 2.If the rental car reservation is canceled due to the user's convenience, or if the user does not start the procedure for concluding the rental contract even after one hour has elapsed from the rental start time that the user reserved, users must agree to pay the reservation cancellation fee in accordance with the rules separately stipulated by the company.
  • 3.The User agrees that the reservation cancellation fee will be settled by the credit card registered at Online Credit Card Payment at the time of cancellation of the reservation or at the time when the Company confirms that the User has not started the procedure for concluding the rental agreement at least one hour after the reserved rental start time.

Article 11 (Notice from our company)

  • 1.The Company will notify the user of the details of the credit card payment by e-mail or by issuing a usage statement at the store.
  • 2.We will contact you via e-mail or other means to confirm your reservation 7 days prior to use.

Article 12 (Change of payment method)

  • 1.If the user wishes to change the payment method when renting or returning a rental car, the user shall obtain the consent of the Company in advance.

Article 13 (Purpose of use of personal information)

  • 1.The Company uses the user's credit card information registered by the user on this website or this application for the following purposes.
  • (1) To accept applications for Online Credit Card Payment and provide Online Credit Card Payment services.
  • (2) To conduct an examination for using Online Credit Card Payment
  • (3) To secure credit card usage limits between the time of Online Credit Card Payment and the time of credit card payment.
  • (4) To make credit card payments
  • (5) To simplify the procedure for using Online Credit Card Payment from next time.
  • 2.The user agrees that the Company will outsource all administrative work related to payment of fees, etc., including the management of the user's credit card information, to a third party after taking measures to protect personal information.

Article 14 (Revision of these Terms)

  • 1.The Company may change these Terms.
  • 2.If we change these Terms, we will notify you on this website or this application that we have changed these Terms, the contents of these Terms after the change, and the effective date.
  • 3.If these Terms are changed, the user uses Online Credit Card Payment after the change takes effect, the user will be deemed to have accepted the change.

Supplementary provisions

  • These Terms will come into effect from January 19, 2024.

Established on January 19, 2024
NIPPON Rent-A-Car Service, Inc.

© Nippon Rent-A-Car Service,inc.