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Social media policy

When disseminating information on the official social media account established and operated by NIPPON Rent-A-Car NIPPON Rent-A-Car (hereinafter referred to as the "NIPPON Rent-A-Car Official Account"), Nippon Rent-a-Car is committed to protecting customers, business partners, shareholders, and others. We will comply with this policy in order to strive for good communication with our stakeholders.

*NIPPON Rent-A-Car" refers to NIPPON Rent-A-Car Service, Inc., the associated companies of NIPPON Rent-A-Car Service, Inc. and sales companies that are commissioned by NIPPON Rent-A-Car Service Inc. to perform rent-a-car leasing operations. Details of the companies included in this list can be found on the NIPPON Rent-A-Car, Inc. website. (https://www.nipponrentacar.co.jp/en/company/group.html)

*NIPPON Rent-A-Car" refers to NIPPON Rent-A-Car Service, Inc., the associated companies of NIPPON Rent-A-Car Service, Inc. and sales companies that are commissioned by NIPPON Rent-A-Car Service Inc. to perform rent-a-car leasing operations.

* "Social media" refers to media on the Internet, such as Facebook, Twitter, blogs, etc., that allow users to send out information or for an unspecified number of users to communicate with each other. Nippon Rent-A-Car currently has an official account on Facebook.

1. Honest and fair behavior

  • Disseminate information carefully and appropriately, keeping in mind that social media can be accessed by an unspecified number of users, and that once information is disseminated, it spreads instantly and is extremely difficult to completely erase. to hold.
  • We will participate with the full awareness that information transmitted on social media may be misleading, depending on the content, and may lead to a loss of social trust. In the unlikely event that we transmit information that is inappropriate, we may delete that information.
    If we discover any errors, we will promptly apologize and correct them.

2. Providing useful information and promoting communication

  • Nippon Rent-A-Car official account aims to provide useful information to everyone, strives to listen to discussions on social media, and aims to operate social media with an emphasis on communication with everyone.

3. Compliance with laws and regulations

  • When disseminating information on Nippon Rent-A-Car official account, comply with related laws and company regulations, and take sufficient precautions to avoid infringing on the rights of third parties or leaking confidential information. I will take action with this in mind.
  • ◇Request to customers and social media users
  • Please note that the information on NIPPON Rent-A-Car 's official account and on social media posted by NIPPON Rent-A-Car employees does not necessarily represent NIPPON Rent-A-Car 's official announcements or opinions.
  • NIPPON Rent-A-Car 's official announcements and opinions are posted on NIPPON Rent-A-Car website (company information and news releases at https://www.nipponrentacar.co.jp/en/nrglobal/).
  • The operating hours of official social media accounts operated by Nippon Rent-A-Car vary depending on the account. We appreciate your understanding in advance as we are unable to respond outside of business hours.
  • We also ask for your understanding in advance that we may not be able to respond to all comments received.

1. Nippon Rent-A-Car official account

  • 1) Nippon Rent-A-Car LINE official account
  • Page URL: https://lin.ee/wQI6f2i
  • ・Contents: Provides Nippon Rent-A-Car product information and campaign information.
  • ・Operating hours: Monday to Friday 10:00 to 17:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)
  • ・お問い合わせ:
  • 2) NIPPON Rent-A-Car China Service, Inc. Facebook page
  • ・Page URL: https://www.facebook.com/nrchugoku
  • ・Contents: Provides tourist information, rental cars, and campaign information for five prefectures in China.
  • ・Operating hours: Monday to Friday 9:00 to 14:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)
  • ・Inquiries: 050-1712-2478

2. Prohibited matter

  • Please refrain from the following actions on the official Nippon Rent-A-Car account. If your behavior falls under any of the following, we may delete your post or block your account.
  • ・Acts that cause or are likely to cause disadvantage or damage to Nippon Rent-A-Car or a third party.
  • ・Acts that identify, disclose, or leak personal information without the consent of the person
  • ・Acts that damage, slander, or slander the honor or credibility of Nippon Rent-A-Car or a third party.
  • ・Acts that infringe on intellectual property rights such as copyrights, portrait rights, trademark rights, or similar of Nippon Rent-A-Car or third parties.
  • ・Acts that slander or slander the products and services of Nippon Rent-A-Car or third parties, or acts that are likely to do so.
  • ・Acts that slander or slander Nippon Rent-A-Car officers or employees, or acts that are likely to do so.
  • ・Acts that damage or are likely to damage the credibility or dignity of Nippon Rent-A-Car
  • ・Acts that violate public order and morals
  • ・Criminal acts, acts that lead to criminal acts, or acts that are likely to lead to criminal acts.
  • ・Acts that violate or are likely to violate laws, regulations, or ordinances.
  • ・Create a misunderstanding that there is some kind of alliance or cooperative relationship with NIPPON Rent-A-Car or a third party, or that NIPPON Rent-A-Car or a third party recognizes, endorses, supports, or recommends the linked site, regardless of the facts. Acts that cause or may cause a misunderstanding that NIPPON Rent-A-Car  official account.
  • ・Acts of impersonating other users or third parties, etc.
  • ・Posting for affiliate/advertisement/promotion purposes (including those for affiliate/advertisement/promotion purposes if you are directed to a site outside of each social media)
  • ・Items that fall under the category of fraudulent acts as defined by each social media.
  • ・Items unrelated to the purpose of NIPPON Rent-A-Car official account
  • ・ or similar items that Nippon Rent-A-Car deems inappropriate for reasonable reasons.

3. Disclaimer

  • 1) Nippon Rent-A-Car has no obligation to guarantee the accuracy or completeness of the information on Nippon Rent-A-Car official account.
  • 2) Nippon Rent-A-Car is not responsible for any damage caused by the customer's use of, or inability to use, Nippon Rent-A-Car official account.
  • 3) Nippon Rent-A-Car assumes no responsibility for any content posted by customers (comments, photos, videos, etc.).
  • 4) Nippon Rent-A-Car shall not be liable for any trouble or dispute that arises between customers or between a customer and a third party in connection with Nippon Rent-A-Car Official Account.
  • 5) The copyright of the content posted by customers belongs to the poster. However, if the posted content is displayed on the NIPPON Rent-A-Car official account, the customer is deemed to have granted NIPPON Rent-A-Car the right to use (including processing) the posted content free of charge. , and agree not to exercise any copyright or moral rights against NIPPON Rent-A-Car.
  • 6) Nippon Rent-A-Car official accounts are operated by each social media system. We do not guarantee or provide any answers regarding the system operation status of each social media. Furthermore, we are unable to answer any questions regarding the functions, usage methods, or technical questions of social media or software or apps provided by third parties.

4. Handling of personal information

  • Nippon Rent-A-Car recognizes the protection of customers' personal information as its most important responsibility, and handles customers' personal information as follows.
  • Click here for information on the handling of personal information. https://www.nipponrentacar.co.jp/en/company/policy.htm
  • Personal information posted on Nippon Rent-A-Car official account will be used for the purpose of promoting communication on Nippon Rent-A-Car A-Car official account. Additionally, posted content containing personal information within Nippon Rent-A-Car official account will be made public and provided to third parties.

5. Changes to this policy

  • Nippon Rent-A-Car may make revisions from time to time without prior notice to customers.
  • We have established guidelines separate from this policy regarding business and personal use of social media by executives and employees.

Revised on January 1, 2021

NIPPON Rent-A-Car Service, Inc.