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  2. Ticket purchase via smartphone touch

Ticketing will now be handled via smartphone touch. Nippon Rent-A-Car 's ticketing system will change for pick-up starting July 8, 2026 (Wednesday) (with plans for gradual expansion). Ticketing will now be handled via smartphone touch. Nippon Rent-A-Car 's ticketing system will change for pick-up starting July 8, 2026 (Wednesday) (with plans for gradual expansion).

STEP1

Touch your smartphone to the ticket issuing panel at location entrance.

STEP2

Display your queue number and the number of people waiting on your smartphone.

STEP3

You will be guided to the counter/vehicle in the order of your registration number.

No touch is required when return the item.


  • You can get an estimate of the procedure.
  • No need to queue at the counter

What's more! You can even skip the counter procedure by completing the necessary procedures in advance!

① Preliminary procedures

  • Download Nippon Rent-A-Car app.
  • Nippon Rent-A-Car Car Members Club Registration
  • Authenticate your driver's license and register.
  • Individual Member Online Credit Card Payment

  • ●For corporate (NBM) users, application for app service use is required, and administrator approval is necessary.
  • *This service is available to customers with a monthly lump-sum payment contract. It is not available with a pay-per-use (NBM Cash) contract.

On the day of your visit, you can choose to skip the counter procedures.

② On the day, touch your smartphone.

*The traditional app check-in service
We will now switch to this service.
(Some location may be subject to change.)

Available location

Instructions and Precautions for Use

  • [Regarding ticket sales]
  • Please touch the ticketing panel with your smartphone unlocked.
  • This service uses NFC functionality to issue numbers.
  • If you do not use a smartphone, please speak to a counter staff member.
    A separate registration number will be issued, and you will be given a numbered ticket.
  • When return the ticket, you do not need to touch the ticketing panel.

  • [Regarding the omission of counter procedures]
  • On the day of your trip, you can pick-up from 29 minutes before your scheduled pick-up time, provided it is within our operating hours.
  • The following individuals are not eligible to skip the counter procedure.
  • - If you would like an option other than the one available for instant booking through the app.
  • - When paying for rental cars with d-points or Rakuten points
  • - When using coupons (discount vouchers, coupons, etc.)
  • - When using "Super Deal One-Way"